The Princess phone went into production in 1959 by the supply arm, Bell System. They wanted to create something which the customer wanted and was both decoration and a great utility. 
Despite complaints about the prototype being unbalance and sliding whenever someone tried to dial, Bell Labs decided to disregard the complaints and manufacture it anyway. Bell Labs lost millions of dollars as a counter weight had to be installed after purchasers complained. 
The original colours of the phone was any generic phone colour (white, pink, light beige, light blue and turquoise) but black which was made available in 1963 (as well as green, yellow and grey). 
The Princess phone got a very bad reputation for many reasons, the main reason though was the fact that it was very easy to knock the headset off the cradle; but, despite its flaws it still has one of the most beloved telephone designs of all time
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